Why the Davids of Business Always Beat the Goliaths (When They’ve Got a Little Grit and a Lot of Personality)
There’s an undeniable charm to a small business that knows exactly who it is. Walk into a bustling coffee shop run by a husband-and-wife duo who remember your name, your dog’s name, and how you like your flat white, and you feel like you’re home. Contrast that with a multi-billion-dollar conglomerate whose customer service portal […]